Mezz9.com – Magento
When Mezz9.com approached us, their Magento journey had hit a rough patch. Left in disarray by their previous agency, they needed a partner who could not only rescue their site but also realign it with their business goals. Understanding the urgency and complexities involved, our team quickly stepped in to provide expert Magento support and development.
Task
Magento Hosting, Migration, Development & Support
The Challenge
In December 2024, Mezz9.com faced significant operational setbacks due to an outdated Magento 2.3.3 platform and PHP 7.2. These outdated technologies led to major functionality issues, particularly with the custom shipping and payment methods integral to their checkout process. Their previous agency and hosting partner had failed to maintain and update the website, resulting in a system that caused checkout and functionality issues.
Our Approach
Recognizing the urgency to bring Mezz9.com back to peak operational efficiency, our team embarked on a comprehensive upgrade and redesign of their ecommerce system. The initial step involved updating their Magento installation to the latest release, Magento 2.4.7-p3, in February 2025, ensuring enhanced security and compatibility with the latest web technologies.
To address the outdated and malfunctioning custom shipping and payment modules, our developers embarked on a thorough redesign of these systems. We rebuilt the modules from the ground up to ensure seamless integration with Magento 2.4.7-p3, focusing on streamlining the user experience to facilitate easy and reliable checkouts. Our team also implemented a series of advanced performance optimizations, such as state-of-the-art caching techniques and strategic database optimizations, aimed at improving responsiveness and handling of larger traffic volumes.
A critical part of our approach was transitioning Mezz9.com to our own hosting services. We moved the site to a cutting-edge tech stack on our servers, known for their high performance and robust security features. This move was strategic, designed to leverage our optimized server infrastructure to significantly enhance website speed, uptime, and overall performance.
The Result
The transformation for Mezz9.com was profound. The newly implemented checkout process, supported by the redesigned shipping and payment modules, allowed customers to place orders effortlessly, without any interruptions. The shift to our hosting on the latest tech stack brought about marked improvements in the website’s performance: loading times were drastically reduced, and site navigation became smoother, substantially elevating the user experience.
These enhancements not only solved the initial challenges but also positioned Mezz9.com as a strong competitor in the ecommerce domain. The stability, speed, and efficiency of their updated Magento site now effectively support their business objectives and customer service goals, releasing them from the constraints and stress previously associated with their online platform. Moreover, having a website that is up to date opens the doors to further optimization and a roadmap of amazing new features to be created, setting the stage for ongoing innovation and continued success.