Magento Support Services

Take your Magento powered website to the next level.

With our team of experienced Magento developers and experts, we offer comprehensive support and services to help businesses like yours get the most out of their e-commerce websites.

From technical support and performance monitoring to security and customization, we have the knowledge and expertise to help you succeed.

Our services are tailored to meet the unique needs of each business, ensuring that you receive the best support and service. Whether you’re looking for ongoing support on a subscription basis or one-off project-based services, we can provide the support you need to optimize your e-commerce website and drive sales.

With our magento support services, you can focus on growing your business, while we take care of the technical details. Say goodbye to the headaches and stress of managing your Magento website on your own, and let our team of experts handle it for you.

Monthly Support Plans

Magento Support Services & Plans

Get the support you need to power up your e-commerce game with our Magento support packages!


Our Pro plan is considered the baseline Adobe commerce support to keep your store patched, updated and transactional. This plan includes essential support services such as software updates, bug fixes, security patches, performance monitoring, customization services, and technical support via phone, email, or chat.


One of the most popular plans, the Premium plan is a catalyst for positive, continuous and measurable improvements in your e-commerce business. This plan is designed for businesses that require more comprehensive support and services, including site optimization, integration with third-party applications, and 24/7 support.


This plan offers the ultimate level of support and customization to help your business thrive in the competitive e-commerce landscape. The Enterprise plan is designed for large-scale e-commerce businesses that require highly customized solutions, including dedicated support teams, on-site support, training, and customized end-to-end development services.

Tailored Magento Support Plans

At Takeoff, we understand that every business is unique and has specific needs when it comes to managing their e-commerce website. That’s why we offer Magento support plans that are tailored to meet the individual needs of your business.

Onboarding Process

We need to understand your high-level design and the way your business works and how it integrates with your business system or third parties as well as conducting some audits on the current situation of your systems.

Technical Audits:

  • Magento Code Audit
  • Server Audit
  • Database Audit
  • Security Audit

After we conduct the above mentioned audits, we will begin the deployment of the staging environment.

Part of our onboarding process is finding out your requirements, future plans and key requirements for your website.

Next Steps

By gaining a deep understanding of your business and future plans we are able to create a roadmap of work that will enhance the performance of your store and it's ability to drive sales and convert.

Our account manager will schedule monthly meetings to give updates on progress and also create future development plans and releases.


Why Partner with Takeoff ?

We Care

We treat you as a partner and we view your success as measure of our own, going above and beyond for you.

Zero Downtime

Say goodbye to downtime and take advantage of our zero-downtime deployments system.

Quick task resolve

Quick turnaround time on tasks and support tickets through our ticket system.

Future-proof Development

Every line of code we build respects the Magento standards and is future-proofed enabling easy updates and security patching.

Proactive Security Patching

Proactively deploying any new security patches and updates as soon as they are released.

Free Staging Website

Save money on hosting by receiving a free staging server from us.

Expert Developers

Our developers have over 30 years experience in writing code and working in e-commerce covering the full spectrum of programming being able to provide an end-to-end service.

UK Based Developers

Our developers are all UK based and we don't outsource our work.

Take your Magento website to the next level.

We’re here for an initial conversation to find out how we can offer you a tailored support service that would improve your business.
Magento Services

Magento eCommerce Services

Magento Design

Flawless experiences and deliver every project on time with multi-platform and multi-device testing.

Magento Development

Full Magento Project delivery including Scoping, Wireframing, UX, Development, Population, 3rd Party Integrations, Testing & Launch

Magento Support

Take your Magento powered website to the next level with our tailored support plans with SLA.

Magento Integrations

Integrate Magento with key 3rd party systems, such as: ERP, PIM, WMS, EPOS and Finance.

Magento Hosting

Experience unparalleled performance with our Magento Hosting - optimized for speed, security, and scalability with ZERO migration costs.

Magento SEO

Boost your search engine rankings, engage customers, and increase conversions with our comprehensive Magento SEO solutions.

Empowering MAGENTO

We work with

Why choose Takeoff ?

  • We have over 30 years of experience in development and have built hundreds of Magento plugins, modules, extensions and websites.
  • Quick turnaround time on tasks and support tickets through our ticket system.
  • Future-proof development - Every bit of code we build respects the Magento standards and is future-proofed.
  • Uptime Maximization - We will push new code or updates outside business hours.
  • Proactive Security - We will push any new patches as soon as they are released.
  • Free staging website - save money on hosting.
  • All of our clients websites are on the latest Magento version.
  • Our developers are all UK based and we don't outsource our work.


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