Al Rugaib Furniture – Magento B2B

Al Rugaib Furniture’s B2B platform was transformed into a highly secure and functional site, capable of meeting the demands of their enterprise client as well as integrating with their client’s e-procurement system to enable ordering via punchout.

Task

Punchout Integration, Development & Support

  • Design

    UI/UX Magento Design

  • Client

    Al Rugaib Furniture

Open Project

The Challenge

Al Rugaib Furniture, a leading furniture retailer in Saudi Arabia, was facing significant hurdles with its B2B website. Their main client, a major enterprise in Saudi Arabia, required seamless OCI Punchout integration to streamline procurement processes. Previous development teams were unable to achieve this critical functionality, leaving the site in a stale position and jeopardizing the partnership.

Additionally, the website needed to comply with the highest security standards demanded by their enterprise client. Ensuring a robust, secure infrastructure was paramount to maintaining trust and operational continuity. Al Rugaib needed a solution that could meet these technical and security demands while positioning their platform for future growth.

Our Approach

At Takeoff Digital, we adopted a comprehensive approach to address Al Rugaib Furniture’s challenges, leveraging our technical expertise and cutting-edge tools to deliver a robust and future-ready solution. Here’s a detailed breakdown of how we achieved success:

1. Custom OCI Punchout Integration

To meet the critical requirement of OCI Punchout integration, we utilized our proprietary Takeoff Punchout Plugin. This plugin was customized to perfectly align with Al Rugaib’s operations and the requirements of their enterprise client. The integration included:

  • Basket Synchronization: Ensuring that client teams could create baskets on Al Rugaib’s platform and seamlessly transfer them back into their procurement systems without errors.
  • Custom Pricing & Rules Support: Retaining all pre-negotiated pricing, discounts, and business-specific rules during the Punchout process.
  • Real-Time Order Processing: Providing a smooth and responsive interface for real-time interaction with the client’s SAP-based systems.

This integration transformed a previously unachievable functionality into a fully operational feature, restoring confidence and trust with their key client.

2. Security Enhancements

Given the sensitivity of enterprise-level data, security was a top priority. We conducted a thorough audit of the platform and implemented robust security measures, including:

  • Advanced Encryption Protocols: Ensuring all data transfers were encrypted with TLS 1.3 for secure communication.
  • Content Security Policies (CSPs): Defining strict policies to protect the website against cross-site scripting (XSS) and other vulnerabilities.
  • Two-Factor Authentication (2FA): Adding an additional layer of security for admin access to the platform.
  • Compliance with OWASP Standards: Regularly scanning for vulnerabilities and addressing potential risks to ensure compliance with industry best practices.

These enhancements not only satisfied the security requirements of their enterprise client but also future-proofed the platform against evolving cyber threats.

3. Technological Stack Optimization

To ensure scalability and optimal performance, we upgraded and optimized Al Rugaib Furniture’s technological stack:

  • Magento 2 Core Upgrade: Upgraded to the latest Magento 2 version for access to new features, security patches, and performance improvements.
  • PHP 8.2: Transitioned to the latest PHP version to enhance processing speed, improve memory usage, and reduce server load.
  • Elasticsearch Integration: Improved search functionality by implementing Elasticsearch for lightning-fast, accurate search results.
  • Redis Caching: Integrated Redis to optimize caching, reducing page load times and improving server response rates.

These technological advancements ensured that the platform could handle the increased demands of a growing B2B clientele while maintaining a fast, smooth user experience.

4. Expert Development & Ongoing Support

Our skilled Magento development team worked closely with Al Rugaib to ensure that the solution was not only functional but also easy to maintain. Key aspects of our development process included:

  • Custom Module Development: Building bespoke modules to extend Magento’s functionality, including specialized reporting for Punchout transactions and cart logs.
  • Thorough QA Testing: Conducting rigorous testing to ensure that every feature performed flawlessly under real-world conditions.
  • Ongoing Maintenance: Providing post-launch support to address any issues quickly and ensure the platform’s long-term stability.

We also provided training and documentation to Al Rugaib’s internal team, empowering them to manage and maintain the platform effectively.

5. Strategic Consultation

In addition to technical development, our team advised Al Rugaib on best practices for managing their B2B platform, including:

  • Optimizing their product catalog for faster navigation and better usability.
  • Implementing a user-friendly interface tailored to the preferences of enterprise clients.
  • Planning for future upgrades and integrations to ensure the platform remains competitive.

The Result

The new Magento website transformed Balco Global’s online presence, aligning it with their mission and the quality of their products. Key outcomes included:

  • Improved User Engagement: The enhanced design and added features led to a significant increase in user interaction and satisfaction.
  • Higher Conversion Rates: The new demo request feature streamlined the customer journey, resulting in a higher rate of conversions and potential sales.
  • Better Resource Accessibility: The secure section for training and datasheets provided customers with easy access to valuable resources, strengthening customer relationships and loyalty.
  • Professional Representation: The customized product pages ensured that each product was represented accurately and professionally, reinforcing Balco Global’s position as an industry leader.

Overall, the transition to a Magento platform allowed Balco Global to better serve their clients, reflect their commitment to safety and innovation, and support their mission of creating safer spaces for mental health environments.

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