Take your Magento powered website to the next level.
With our team of experienced Magento developers and experts, we offer comprehensive support and services to help businesses like yours get the most out of their e-commerce websites.
From technical support and performance monitoring to security and customization, we have the knowledge and expertise to help you succeed.
Our services are tailored to meet the unique needs of each business, ensuring that you receive the best support and service. Whether you’re looking for ongoing support on a subscription basis or one-off project-based services, we can provide the support you need to optimize your e-commerce website and drive sales.
With our magento support services, you can focus on growing your business, while we take care of the technical details. Say goodbye to the headaches and stress of managing your Magento website on your own, and let our team of experts handle it for you.
Magento Support Services & Plans
Get the support you need to power up your e-commerce game with our Magento support packages!
Our Pro plan is considered the baseline Adobe commerce support to keep your store patched, updated and transactional. This plan includes essential support services such as software updates, bug fixes, security patches, performance monitoring, customization services, and technical support via phone, email, or chat.
One of the most popular plans, the Premium plan is a catalyst for positive, continuous and measurable improvements in your e-commerce business. This plan is designed for businesses that require more comprehensive support and services, including site optimization, integration with third-party applications, and 24/7 support.
This plan offers the ultimate level of support and customization to help your business thrive in the competitive e-commerce landscape. The Enterprise plan is designed for large-scale e-commerce businesses that require highly customized solutions, including dedicated support teams, on-site support, training, and customized end-to-end development services.
Tailored Magento Support Plans
At Takeoff, we understand that every business is unique and has specific needs when it comes to managing their e-commerce website. That’s why we offer Magento support plans that are tailored to meet the individual needs of your business.
Onboarding Process
As part of our onboarding process, we take the time to thoroughly understand your business, its high-level design, and how it integrates with your internal systems or third-party solutions. This ensures that our solutions are tailored to your unique needs and objectives.
We also conduct a series of technical audits to evaluate your current systems and identify areas for optimization:
Technical Audits:
- Magento Code Audit: Review the quality and structure of your codebase for scalability and performance.
- Server Audit: Assess your server configuration to ensure it supports optimal website performance.
- Database Audit: Analyze your database for efficiency, security, and capacity planning.
- Security Audit: Identify vulnerabilities and recommend measures to safeguard your system.
Once these audits are complete, we set up a fully configured staging environment to simulate real-world conditions and test updates and integrations safely.
Understanding Your Vision
To align our work with your goals, we collaborate closely with you to identify:
- Your current requirements.
- Your future plans for growth or features.
- Key functionality and technical needs for your website.
CI/CD Deployment Pipeline Setup
As part of the process, we’ll also establish a robust CI/CD deployment pipeline. This state-of-the-art system ensures seamless integration and deployment of updates, allowing for faster feature releases, reduced downtime, and a secure, scalable foundation for your Magento store.
Our onboarding process is designed to provide a solid, future-proof foundation that ensures your website not only meets your current needs but also supports your long-term growth.
Next Steps
With a thorough understanding of your business operations and growth objectives, we’ll develop a strategic roadmap tailored to maximize your Magento store’s performance, enhance user experience, and drive measurable results. This roadmap will outline key milestones, prioritized initiatives, and a timeline for delivering impactful updates and features.
To ensure ongoing success, your dedicated account manager will:
- Provide Regular Progress Updates: Stay informed with detailed insights on completed work, current projects, and upcoming enhancements.
- Collaborate on Strategic Planning: Work with you to identify new opportunities for improvement and innovation, ensuring your store evolves alongside your business.
- Schedule Monthly Strategy Sessions: Regularly review progress, adjust priorities, and align on future development plans and release schedules.
Our partnership is designed to not just maintain your store, but to continuously optimize and elevate it, ensuring long-term growth and success.