Magento Support Services

Take your Magento powered website to the next level.

With our team of experienced Magento developers and experts, we offer comprehensive support and services to help businesses like yours get the most out of their e-commerce websites.

From technical support and performance monitoring to security and customization, we have the knowledge and expertise to help you succeed.

Our services are tailored to meet the unique needs of each business, ensuring that you receive the best support and service. Whether you’re looking for ongoing support on a subscription basis or one-off project-based services, we can provide the support you need to optimize your e-commerce website and drive sales.

With our magento support services, you can focus on growing your business, while we take care of the technical details. Say goodbye to the headaches and stress of managing your Magento website on your own, and let our team of experts handle it for you.

Monthly Support Plans

Magento Support Services & Plans

Get the support you need to power up your e-commerce game with our Magento support packages!

Pro

Our Pro plan is considered the baseline Adobe commerce support to keep your store patched, updated and transactional. This plan includes essential support services such as software updates, bug fixes, security patches, performance monitoring, customization services, and technical support via phone, email, or chat.

Premium

One of the most popular plans, the Premium plan is a catalyst for positive, continuous and measurable improvements in your e-commerce business. This plan is designed for businesses that require more comprehensive support and services, including site optimization, integration with third-party applications, and 24/7 support.

Enterprise

This plan offers the ultimate level of support and customization to help your business thrive in the competitive e-commerce landscape. The Enterprise plan is designed for large-scale e-commerce businesses that require highly customized solutions, including dedicated support teams, on-site support, training, and customized end-to-end development services.

Tailored Magento Support Plans

At Takeoff, we understand that every business is unique and has specific needs when it comes to managing their e-commerce website. That’s why we offer Magento support plans that are tailored to meet the individual needs of your business.

Onboarding Process

As part of our onboarding process, we take the time to thoroughly understand your business, its high-level design, and how it integrates with your internal systems or third-party solutions. This ensures that our solutions are tailored to your unique needs and objectives.

We also conduct a series of technical audits to evaluate your current systems and identify areas for optimization:

Technical Audits:

  • Magento Code Audit: Review the quality and structure of your codebase for scalability and performance.
  • Server Audit: Assess your server configuration to ensure it supports optimal website performance.
  • Database Audit: Analyze your database for efficiency, security, and capacity planning.
  • Security Audit: Identify vulnerabilities and recommend measures to safeguard your system.

Once these audits are complete, we set up a fully configured staging environment to simulate real-world conditions and test updates and integrations safely.

Understanding Your Vision

To align our work with your goals, we collaborate closely with you to identify:

  • Your current requirements.
  • Your future plans for growth or features.
  • Key functionality and technical needs for your website.

CI/CD Deployment Pipeline Setup

As part of the process, we’ll also establish a robust CI/CD deployment pipeline. This state-of-the-art system ensures seamless integration and deployment of updates, allowing for faster feature releases, reduced downtime, and a secure, scalable foundation for your Magento store.

Our onboarding process is designed to provide a solid, future-proof foundation that ensures your website not only meets your current needs but also supports your long-term growth.

Next Steps

With a thorough understanding of your business operations and growth objectives, we’ll develop a strategic roadmap tailored to maximize your Magento store’s performance, enhance user experience, and drive measurable results. This roadmap will outline key milestones, prioritized initiatives, and a timeline for delivering impactful updates and features.

To ensure ongoing success, your dedicated account manager will:

  • Provide Regular Progress Updates: Stay informed with detailed insights on completed work, current projects, and upcoming enhancements.
  • Collaborate on Strategic Planning: Work with you to identify new opportunities for improvement and innovation, ensuring your store evolves alongside your business.
  • Schedule Monthly Strategy Sessions: Regularly review progress, adjust priorities, and align on future development plans and release schedules.

Our partnership is designed to not just maintain your store, but to continuously optimize and elevate it, ensuring long-term growth and success.

SUPPORT FOR MAGENTO 2 and MAGENTO 1

Why Partner with Takeoff ?

We Care

We treat you as a partner and we view your success as measure of our own, going above and beyond for you.

Zero Downtime

Say goodbye to downtime and take advantage of our zero-downtime deployments system.

Quick task resolve

Quick turnaround time on tasks and support tickets through our ticket system.

Future-proof Development

Every line of code we build respects the Magento standards and is future-proofed enabling easy updates and security patching.

Proactive Security Patching

Proactively deploying any new security patches and updates as soon as they are released.

Free Staging Website

Save money on hosting by receiving a free staging server from us.

Expert Developers

Our developers have over 30 years experience in writing code and working in e-commerce covering the full spectrum of programming being able to provide an end-to-end service.

UK Based Developers

Our developers are all UK based and we don't outsource our work.

Take your Magento website to the next level.

We’re here for an initial conversation to find out how we can offer you a tailored support service that would improve your business.
Magento Services

Magento eCommerce Services

Magento Design

Flawless experiences and deliver every project on time with multi-platform and multi-device testing.

Magento Development

Full Magento Project delivery including Scoping, Wireframing, UX, Development, Population, 3rd Party Integrations, Testing & Launch

Magento Support

Take your Magento powered website to the next level with our tailored support plans with SLA.

Magento Integrations

Integrate Magento with key 3rd party systems, such as: ERP, PIM, WMS, EPOS and Finance.

Magento Hosting

Experience unparalleled performance with our Magento Hosting - optimized for speed, security, and scalability with ZERO migration costs.

Magento SEO

Boost your search engine rankings, engage customers, and increase conversions with our comprehensive Magento SEO solutions.

Empowering MAGENTO

We work with

Why choose Takeoff ?

  • We have over 30 years of experience in development and have built hundreds of Magento plugins, modules, extensions and websites.
  • Quick turnaround time on tasks and support tickets through our ticket system.
  • Future-proof development - Every bit of code we build respects the Magento standards and is future-proofed.
  • Uptime Maximization - We will push new code or updates outside business hours.
  • Proactive Security - We will push any new patches as soon as they are released.
  • Free staging website - save money on hosting.
  • All of our clients websites are on the latest Magento version.
  • Our developers are all UK based and we don't outsource our work.

LET'S TALK!

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